Privacy Policy

Myvrin Expense Management Solutions

Last Updated: January 15, 2025

1 Introduction and Overview

At Myvrin, we understand that your privacy is fundamental to maintaining the trust you place in our expense management automation services. This comprehensive privacy policy outlines how we collect, use, store, and protect your personal and business information when you use our services at myvrin.com.

As a Singapore-based financial technology company, we adhere to strict data protection standards and comply with applicable privacy laws. Our commitment extends beyond mere compliance—we believe in transparency and giving you complete control over your information.

This policy applies to all users of our platform, including individual users, business administrators, and enterprise clients utilizing our expense management solutions.

2 Information We Collect

We collect various types of information to provide you with effective expense management services and to continuously improve our platform's functionality.

Personal Information: Name, email address, phone number, job title, and company affiliation when you register for our services.
Financial Data: Expense receipts, transaction details, payment methods, and accounting information necessary for expense processing.
Usage Information: How you interact with our platform, including features accessed, time spent, and navigation patterns.
Device Information: IP address, browser type, operating system, and device identifiers for security and optimization purposes.
Communication Data: Records of your communications with our support team and any feedback you provide about our services.

We collect this information through various methods including direct input, automated systems, and third-party integrations that you authorize. All collection is done with your explicit consent and for legitimate business purposes related to providing our expense management services.

3 How We Use Your Information

Your information serves specific purposes that directly relate to delivering and improving our expense management automation services. We process your data to provide accurate expense tracking, generate comprehensive reports, and ensure seamless integration with your existing financial systems.

We use your information to authenticate your identity, process transactions, and maintain the security of your account. Additionally, we analyze usage patterns to identify opportunities for service enhancement and to develop new features that better serve your expense management needs.

Communication purposes include sending you important service updates, security alerts, and relevant information about new features or improvements to our platform. We may also use your information to provide customer support and respond to your inquiries about our services.

4 Data Sharing and Third Parties

We maintain strict controls over data sharing and only share your information with trusted partners who help us deliver our services effectively. These partners include payment processors, cloud infrastructure providers, and accounting software integrations that you specifically authorize.

We never sell your personal information to third parties. Any data sharing occurs under strict contractual agreements that require our partners to maintain the same level of data protection and security that we uphold. These agreements include specific provisions about data handling, retention, and deletion.

In cases where legal requirements mandate data disclosure, we will notify you whenever legally permissible and will only provide the minimum amount of information required to comply with such requests. We regularly review and audit our third-party relationships to ensure ongoing compliance with our privacy standards.

5 Your Privacy Rights

You have comprehensive rights regarding your personal information, and we've designed our systems to make exercising these rights straightforward and efficient.

Access Rights
Request a complete copy of all personal information we hold about you, including how it's being used and processed.
Correction Rights
Update or correct any inaccurate or incomplete personal information in your account at any time.
Deletion Rights
Request deletion of your personal information, subject to legal and contractual retention requirements.
Portability Rights
Receive your personal information in a structured, machine-readable format for transfer to another service.

To exercise these rights, contact our privacy team using the information provided below. We typically respond to privacy requests within 30 days and will verify your identity before processing any requests that involve accessing or modifying your personal information.

6 Security Measures and Protection

We implement enterprise-grade security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Our security framework includes encryption at rest and in transit, regular security audits, and continuous monitoring of our systems.

Access to your information is strictly limited to authorized personnel who require it to perform their job functions. We use multi-factor authentication, role-based access controls, and regular access reviews to ensure that only appropriate individuals can access your data.

We maintain incident response procedures to address any potential security breaches promptly. In the unlikely event of a security incident that affects your personal information, we will notify you and relevant authorities as required by applicable laws and regulations.

7 Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, and business requirements. Different types of information may have different retention periods based on their purpose and applicable regulations.

Financial transaction data is typically retained for seven years to comply with tax and accounting regulations. Personal account information is retained while your account remains active and for a reasonable period thereafter to facilitate account reactivation if needed.

When information reaches the end of its retention period, we securely delete it using industry-standard data destruction methods. Upon account termination, we provide a grace period during which you can request data export before proceeding with deletion.

8 International Data Transfers

While our primary operations are based in Singapore, we may transfer your information to other countries where our service providers operate. These transfers are conducted under appropriate safeguards, including contractual protections and adherence to international data protection standards.

We ensure that any international transfers of your personal information receive an adequate level of protection through various mechanisms, including adequacy decisions, standard contractual clauses, and certification schemes recognized by data protection authorities.

9 Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or applicable laws. When we make significant changes, we will notify you through email or by posting a prominent notice on our platform before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

Privacy Contact Information

Email: [email protected]
Phone: +6562811128
Address: 126 Joo Seng Rd, Singapore 368355
Response Time: We aim to respond to all privacy inquiries within 48 hours

This Privacy Policy is effective as of January 15, 2025